“Are considered part of our Finance Team, knowledgeable, professional and motivated. Great people, great results.”
"NCML are a top tier collection agent that has partnered with us for over 10 years. They have a proven track record of delivering excellent results whilst always ensuring they adhere to the highest level of compliance possible."
Big 4 Australian Bank
"NCML has been courteous and professional in conducting their activities. We're incredibly happy with the synergies between our business."
Daniel - Credit Manager
NSW/Vic - Utility Retailer
Established in 1990
Part of ASX 200 listed Credit Corp Group
Nationwide provider of Debt Collection, Field Services and Legal Recovery services
Passion for innovation
Industry leader in ethical and compliant collection practices
In-house law firm, Hudson Lawyers, specialising in debt recovery
Why is NCML different?
Our core values and passion for innovation are at the heart of everything we do:
Our highly trained team of collection professionals tailor sustainable solutions that deliver the right outcome for our clients.
We aim to provide each customer with the right message through the right channel to drive the right outcome.
Superior Decision Science
We are committed to knowing your customer and understanding their ability to service their account.
Sustainability and Compliance
We pride ourselves on providing customers with sustainable solutions tailored to their unique financial circumstances.
No matter if you are an individual or a business of any size, NCML has a product that can help you to get your outstanding accounts paid and your cash flow back on track. Unlike many of our competitors NCML do not charge any setup costs to our clients. Contact us today to find out how we can assist you.
Why should I engage NCML?
Because collecting your outstanding and overdue accounts is our business and allows you to focus your attention on growing your business.
When should I refer my outstanding debts to NCML?
The choice is completely up to you, NCML's team is capable of collecting both fresh and aged debt of all types. It is important to note however, the sooner you refer an account the better the chance of collection in full.
Does it cost anything to refer an account to NCML?
Absolutely not, referring an account is free of charge, the only fee taken is a commission rate from any money collected. If we don't collect you don't pay!
What information do I need to provide when I refer an account to NCML?
We really only need a very minimal amount of basic information about your customer and the debt owed. With that said, the more information you can provide us, the more we're able to utlise NCML industry leading analytics and collection methodologies.
What happens once I refer an account to NCML?
Once referred, your accounts get loaded into our system and allocated to a team for collections which is where the real magic happens. Using our industry leading collection technologies and processes, our team of collectors will work tirelessly to recover every dollar owed.
Can I charge collection costs to my customer?
That's a great question and ultimately one that differs from account to account and is determined by the terms and conditions you and your customer entered into at the time the account was originated.
Blog | 03.07.2022
Blog | 01.07.2022